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Usage: for non-commercial household use only. Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement. To cancel your contract or request a refund, click here. For details, visit our Cancellation & Refund Policy. For trials with paid monthly subscription, you can request a full refund within 14 days of being charged. For each annual renewal or trials with paid annual subscription, you can request a full refund within 60 days of being charged. Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. For annual subscriptions, they are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before. Renewal Prices: may be higher than the price for the initial term and are subject to change. Does that make any sense Otherwise Im still stuck When I look at uninstalling stubborn apps, one of the options suggested is to use a (Norton) uninstaller. Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us here. Could that be a clue to my problem - it seems to me that the Utilities Premium app is corrupt (and wont uninstall), and maybe that is the reason why Utilities Ultimate wont install. When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Trial: payment method required if signing up for a trial (credit/debit card or PayPal only). Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up. Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete. Other names may be trademarks of their respective owners. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. 
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